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Komatsu has matured into a international giant over the previous couple of decades thanks to their expertise and strength in the field of logistics, mining, excavating and construction. By means of innovative designs and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their advanced production features and progressive design methods, Komatsu has become known to manufacture the kind of durable and dependable forklift that customers across the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the mounting demand for its products in the North American market. To better costs and efficiencies, a state-of-the-art facility was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Remaining one of the primary suppliers and makers of rugged and innovative forklifts today, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ requirements globally. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied customers along with their North American clients.
After numerous years of establishing and preserving quality customer service relationships with clients, Komatsu Forklift understands that satisfying the needs of the customer is paramount. Komatsu starts all original initiatives and product developments with the customer's input. By welcoming participation and opinions, they are able to determine client wants and expectations then cultivate revolutionary models and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the start and maintained through the production, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that every piece of equipment will last in even the toughest applications and environments. Adherence to precise engineering principles allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and stringent in-house quality standards all factor in to high-class forklift products. Komatsu Engineering Standards transform the contemporary and innovative expertise used in advanced mining and construction equipment into world class equipment.
The ultra-modern plant in Covington, Georgia has all the essential requirements for full scale manufacturing. This facility is able to take unprocessed steel and manipulate it by preparing, welding, and fashioning it. Once assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control throughout the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift boasts an outstanding network of company sellers and independent sellers who are working hard to exceed expectations. Specialized in all aspects from product sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM parts on-hand to offer the necessary service required to keep customers’ operations running fluently. Computerized, real-time access with next day delivery from their highly automated supply center is another option. The internet based K-Link system assists sellers with on-line components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve National Accounts. A lot of world-class firms depend on Komatsu lift trucks in their everyday operations. Nationwide account clients benefit from an original relationship with Komatsu that allows them to tailor cost-efficient applications in order to enhance the customer’s efficiency and profits. Komatsu nationwide account customers have access to on-line parts and operations support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any forklift issues.
The resourceful and dependable staff members at Komatsu Forklift U.S.A., are dedicated to offering outstanding customer support no matter if it arrives in the form of training, sales, aftermarket support, and longterm maintenance. They want to ensure that the consumer support offered will help their customers satisfy or exceed their company objectives while establishing strong working partnerships in the process. Komatsu strives to understand each of their customers’ distinctive methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
